OAKLAND, May 20, 2019 (updated July 26, 2019) — TRE Legal Practice alleges that Conduent, Inc. defrauded taxpayers when the company built a $66 million state park reservation website that hundreds of thousands of Californians with disabilities cannot use. The suit seeks damages on behalf of the People of the State of California and injunctive […]
Tag: accessibility

Nancy Langenberger is blind. She relies on a guide dog to help her independently navigate the world. Nancy’s Medicare Advantage health plan, Blue Shield Promise Health Plan (“Promise Health”), includes a transportation benefit through which plan members can arrange in advance to be dropped off and picked up from medical appointments. This benefit is important […]
Modern touchscreen systems, like other modern computers, phones, and tablets, are readily adaptable for use by blind people through mechanisms such as tactile keyboards that a user can feel nonvisually and audio ports for plugging in headphones so the system can “speak” privately to users. (Both of these are in widespread use at bank ATMs, […]
Your complaints to Uber and Lyft, and to NFB’s testing program, are making a difference. Below are some tips for filing effective complaints that will help Uber, Lyft and our legal team better ensure that drivers are properly handled under the policy changes set forth in the settlement agreements.
TRE Legal Practice is pleased to have played a role in facilitating the efforts of E la Carte, Inc., creators of the PrestoPrime™ EMV System™ for full-service restaurants, Applebee’s® Neighborhood Grill + Bar, the National Federation of the Blind (NFB), and the LightHouse for the Blind and Visually Impaired of San Francisco to produce a […]
eatsa, an innovative fast-casual restaurant featuring innovative automat-style self-serve kiosks with locations in California, New York, and D.C., agreed to make its mobile apps, kiosks, and food-pickup cubbies accessible to blind customers. eatsa uses the latest technology to allow customers to order food either on in-store iPads or via a mobile phone, with no cashier […]
In 2015, Tina Thomas, who is blind, tried to book a trip with Greyhound’s website, but her text-to-speech software couldn’t interpret Greyhound’s site. When she called instead, she was charged a “convenience fee” for booking by phone — even though she explained she could not use the website. Earlier this year, she tried again, but […]
In the last 25 years, technology has fundamentally changed higher education. New technologies allow for new kinds of instructional materials and delivery mechanisms — but students with disabilities are often unnecessarily left behind. This must change. This settlement with Siskiyou Joint Community College District, facilitated by TRE Legal Practice and the Legal Aid Society – […]
We previously posted about how accessible mobile apps can greatly benefit blind people and how the ridesharing revolution is no exception. Earlier this year, in May 2016, the popular ridesharing services, Uber and Lyft, stopped serving Austin after the city passed an ordinance requiring fingerprint background checks by way of a contentious ballot initiative. Many […]
A settlement has been proposed in a class action that blind individuals filed against Redbox and its partner retail stores. The suit alleges that the inaccessible touchscreen interfaces used on the popular Redbox movie rental kiosks exclude blind customers. Under the terms of the proposed settlement, Redbox will make its kiosks independently accessible […]